Afentra asked if she was wrong during the I-35 bus accident story. She is. She is completely wrong. There was no need to yell during that story. As a loyal audience member, I want to hear about the driver. I do care that it was her first day. That she was top of her class. Those FACTS interest this listener.
Do you take the time to think about what might interest the listener? Might be something to consider from now on.